All sales for our products are final due to the custom nature of their creation.

 However, we understand that sizing can sometimes be tricky. If you receive a belt in the incorrect size, we are happy to offer an exchange for the correct size. Please note that returns, refunds, or exchanges for other reasons are not permitted. Thank you for your understanding and support of our commitment to delivering personalized, high-quality products.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at (435) 230-0425 or proaprons@gmail.com. Please note that returns will need to be sent to the following address: 2022 W 4400 N, Preston, ID, 83263

If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at proaprons@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Exchanges
We will notify you once we’ve received and inspected your return, and let you know when the new item is shipping out.